User Guide Vouchers
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Exhibitor Shop, Marketing & Services
Design, equip and promote your stand at ceramitec
Exhibitor Shop
Ordering stand equipment and services online
As soon as you have accepted your placement proposal, you can start planning your presence at ceramitec. We will be happy to assist you.
As an exhibitor or co-exhibitor, you can conveniently book all services related to your trade-fair stand online in the ceramitec Exhibitor Shop:
- Technical services, stand equipment and related services
- Exhibitor and parking passes as well as vouchers for customers
- Conference rooms, catering and more
Here you will find the User Guide for exhibitor passes and visitor vouchers.
The Exhibitor Shop at a glance
How do I get acces to the Exhibitor Shop?
1. After you confirmed your participation in the trade fair, you received an e-mail from Messe München with a link to the Exhibitor Shop.
2. Click on the link, then log in with your Messe München account. You created your account during the online application.
3. Done: Submit your order in the Exhibitor Shop.
Important: Your personal log-in details are also valid for all future Messe München events. Please store them in a secure place.
The link has expired. What can I do?
Do you want to use the Exhibitor Shop, but the link in your confirmation e-mail has expired? No problem: Just go to the Exhibitor Shop log-in page and click on "Forgot your password?". We will send you an e-mail with a new link that will let you create a new password (min. 12 characters). With your new password, you will be able to log in to the Exhibitor Shop.
Important information on using the Messe München Account in the Exhibitor Shop
- You don't have a Messe München account yet? Please register. You will receive an e-mail with a verification code, which you must confirm within 60 minutes.
- You already have a Messe München account? Please log in with your access data.
- Your previous access data doesn't work? Use the “Forgot password” function or register again if necessary.
Note: Did you last use your Messe München account before April 2024? In this case, a new registration may be necessary due to a system change. This requires a password consisting of at least 12 characters with upper- and lower-case letters, number(s) and special characters.
How do I order 1:n vouchers?
Exhibitor Shop—Advice & Contact
Our colleagues at the Exhibitor Shop hotline will be happy to assist you. Answers to frequently asked questions regarding the Exhibitor Shop can also be found in the Shop's FAQs.
Messe München GmbH
- ceramitec Exhibitor Shop
Service partners
You can plan the design and equipment of your stand even before the Exhibitor Shop goes live. Our professional network of more than 70 proven service companies is available to you at all times with a seamless portfolio:
- Technical services
- Stand equipment
- Stand services
- Logistics
- Catering and events
Stand building & Technical services
When it comes to exhibition booth construction and other technical services for your stand, we are happy to provide you with help and advice. Choose between two competent and reliable partners: meplan, a subsidiary of Messe München, and our service partner EECS.green® – both will support you in all aspects of booth construction for your trade fair presentation.
If you have already commissioned your own stand builder, you can also book all relevant services individually in our Exhibitor Shop. Messe München's Exhibitor Technical Service (TAS) is your contact for technical orders and the approval of stand plans, as well as for all related questions.
Especially easy—the ceramitec stand package
The stand space booked via the online application does not include stand building. Your trade fair participation is especially easy and hassle-free if you book the ceramitec stand package in addition to your stand space, as it includes the most important services.
meplan – a subsidiary of Messe München
Impress visitors with your exhibition stand and get them to take a closer look at your company.
meplan, a subsidiary of Messe München, is a competent and reliable partner that supports you in all matters related to stand building.
Whether you prefer a shell scheme or an individual design, meplan helps you with everything you need to plan and build your exhibition stand.
Or select a custom design and discuss your ideas with our stand-building experts.
Please visit meplan.com for further information.
Advice & Contact
If you have any questions regarding stand planning, a request for a concept or a consultation, you can reach meplan by phone or e-mail:
Tel.: +49 89 540-267980
E-mail: service@meplan.de
EECS.green – a service partner of Messe München
Impress visitors and draw attention to your company with an EECS.green® solid wood-Design-Expo-System made of Oak.
Whether a single or double storey stand, EECS.green® exhibition stands are characterised by their high quality and appearance.
The architecture is defined by clear lines and welcomes trade fair guests to visit and linger.
EECS.greens® will oversee the planning and construction of your exhibition stand for you from the first enquiry to the last day of the trade fair.
EECS.green’s® vision of a sustainable corporate philosophy goes hand in hand with a regional production facility in Manching, Bavaria and the upcycling of prints into bags / backpacks in collaboration with the German Caritas Association as part of the “tag.werk” project.
For further information please visit www.eecs.green
Customer support & contact
If you have any questions about your exhibition stand planning, a request for a concept or a consultation, please contact the EECS.green® team by phone or e-mail:
Tel.: +43(0)1 310 94 00 10
E-Mail: office@eecs.green
Technical services—Advice & Contact
For technical orders and questions, as well as the approval of stand plans, please contact our colleagues at the Exhibitor Technical Services (TAS):
Messe München GmbH
- Exhibitor Technical Services (TAS), Department 4
Security services
Munich is considered the safest major city in Germany. Our exhibition grounds also meet the highest security standards. In close coordination with the police and authorities, we take comprehensive measures to ensure your safety.
Further information on security at the exhibition grounds
Emergency numbers
- Security centre (24 hours): +49 89 949-24555
- Medical service on the exhibition grounds: +49 89 949-28103
- Emergency call—rescue service / emergency doctor (24 hours): 112
- Emergency call—fire brigade (24 hours): 112
- Emergency call—police (24 hours): 110
- Police Station 25 Trudering / Riem (24 hours): +49 89 45187-0
Medical service / First aid
The medical service will be on site from set-up to dismantling for the entire duration of the fair. Depending on hall occupancy, the first-aid stations are located at the West and East entrances and north of Hall C4. The paramedics and doctors take care of minor and major medical emergencies and are supported by the public rescue service if necessary.
Photography, filming and video recording
All information on this topic can be found here:
Surveillance
In accordance with the Technical Guidelines, Item 2.6, Messe München or the security and security service authorised by it for the exhibition grounds will provide guards at the gates and on the exhibition grounds.
However, we cannot guarantee complete surveillance and control of the exhibition grounds. If necessary, the exhibitor must organise the guarding of the stand, the exhibition goods and other objects on the stand himself.
Appropriate stand security can be ordered via the Exhibitor Shop. We would like to point out that during the construction and dismantling periods there are increased risks for the exhibition goods and other items brought in.
Night work permit
A night work permit is always required outside the communicated set-up or dismantling times and outside exhibitor opening hours.
The night work permit can only be purchased on site from the Security service (cash or card).
All information on this topic can be found here:
Security—Advice & Contact
Our colleagues at Security will be happy to assist you:
Messe München GmbH
- Security
Marketing services
Promote your participation in the trade fair with the marketing services of ceramitec:
Invitation and contact management
Optimum results for minimum effort—we can provide support for your visitor advertising. Tell your customers that you will be attending the fair and send personal invitations, including vouchers for one-day tickets.
Order online vouchers for customers
For applications for stand space submitted until June 30, 2023, an unlimited number of day ticket vouchers redeemed is included in the participation fee.
For application forms submitted to Messe München GmbH after this date, exhibitors will be charged EUR 14 per online voucher redeemed.
Vouchers can be ordered in due time via the ceramitec Exhibitor Shop.
Advertising space at the venue
Attract attention at the very place where the industry comes together, with our range of advertising opportunities in outside areas, at the entrances and in the hall areas of the trade fair center. Our catalog clip provides an overviewof our comprehensive range.
Company entry
Strengthen your presence with a company entry in the official ceramitec media. It's the way to guarantee visitors will find your stand. Get a company entry, together with a logo or banner, in the online list of exhibitors or in the visitor guide.
Press and public relations
Media molds opinions Use our professional PR to polish your image. We will present your company in the trade press across the world—before and during the trade fair.
Lead tracking with Scan2Lead
With Scan2Lead, exhibitors at ceramitec receive visitor information digitally, in compliance with data protection regulations and in real time for their individual further processing. And it works intuitively: with the Scan2Lead SMART app, users can scan in business cards and barcodes. The beginning and reason for the stand visit, contact data, conversation details and follow-up actions for individual contacts are just as quickly available to resourceful users as precise insights into the total number of visitors at the stand. In addition, time-consuming data post-processing after the end of the congress is no longer necessary. With all available Scan2Lead applications, congress participants can handle their data quickly, efficiently, digitally and in a highly professional manner, and build and maintain long-term business relationships more easily.
If you have any further questions, please write a short e-mail to support@scan2lead.com or book your Scan2Lead solution in our Exhibitor Shop.
Further services and offers
We offer support for your trade fair preparations, during stand construction and in arranging your own individual events. Order conference and meeting rooms and catering services according to your needs.
You can order our services directly through our online Exhibitor Shop from November 2023.
Marketing and advertising material
Would you like to advertise your participation in ceramitec? Invite your network as well? Then use our marketing tools. Our advertising materials provide you with the perfect mix for your print or digital communications.
Marketing services—Advice & Contacts
If you have any questions regarding your entry in the ceramitec Exhibitor Directory and Visitor Guide, please contact our media partner, the publishing house Neureuter Fair Media. This is the only contact in this area.
Marion Maurer will answer any questions you may have about advertising space on the exhibition grounds.
The catalog clip provides an overview of the comprehensive range.
For all other questions please contact the ceramitec management team.
Messe München GmbH
- ceramitec Exhibitor Shop
Marion Maurer
- Media Sales